7/7/2023 0 Comments Sounds true careers![]() ![]() Training and certification in ITIL, Systems/Cloud Administration, and/or Project Management discipline preferred.Bachelor’s degree in Computer Science, Engineering, Technology or related discipline preferred.Recommended Skills/Qualifications/Job Requirements: Supports and informs the Director of Technology in vendor and budgeting decisions, and whenever possible, puts forward solutions and partners that are socially conscious and eco-friendly, serving Sounds True’s mission of being a B-Corp.Providing accurate and regular reports to the Director of Technology on performance of the service delivery.Recommending methods of improvement and seeing that actions are implemented on time for service delivery upgrades.Developing a deep understanding of technology projects to gain insights into the scope of service delivery. ![]() Ensuring that systems, procedures, and methodologies are in place to support outstanding service delivery.Serve as an escalation point and taking ownership of critical incidents, coordinating with resolution parties, and establishing effective communication between stakeholders for post-incident reviews.Maintaining high performance levels for service-related processes, and implementing improvement activities wherever necessary.Monitoring and managing Sounds True's internal and contracted technology support resources to ensure optimal service delivery for both daily tactical support and strategic projects.The role acts as a liaison and partner between internal stakeholders, external contractors and supports Sounds True’s technology support channels in tactical escalations when needed, while informing the Director of Technology on long term strategic and budget decision making. The Technology Services Delivery Manager role serves the employees, contractors, and ultimately customers of Sounds True by implementing and supporting optimal technology solutions. We are seeking a full-time Technology Services Delivery Manager to join our team. Sounds True, founded in 1985, is a multimedia publisher specializing in spirituality, holistic living, and transformational learning. The company’s offices are 100% wind-powered, its print products are made from recycled materials, and the company regularly donates its programs to libraries, prisons, and charities.(This role is earmarked for an internal candidate)ĭo you want to work with a group of people striving to create a wiser and kinder world? We are committed to being of service, welcoming & honoring everyone, co-creating an extraordinary culture, heart-led communication, being well, and committing to the journey. ![]() Sounds True is dedicated to being a good partner to its contributors, team members, and communities. Its library of more than 3,000 titles includes books, audio learning courses, spoken-word audio, instructional DVDs, inspirational and sacred music, and interactive learning kits. Sounds True works with teachers and artists to produce and distribute their work through various media channels. Flexible Sounds True jobs have been available for part-time or full-time schedules, remote work, and freelance opportunities. Sounds True also supports its eligible associates with health insurance, a 401(k) plan with company match, paid time off, profit-sharing, and supportive compensation programs for volunteerism and pursuing personal spiritual interests. The employee-owned organization values individual expression, creativity, and open communication. Sounds True is deeply committed to building a work culture that is centered around flexibility and personal growth. Throughout the years, the organization has maintained its commitment to inspire and support spiritual awakening and personal transformation. Since 1985, the company has grown from a one-woman operation into a diverse enterprise that distributes content around the world. Sounds True is an independent, multimedia publishing company dedicated to spreading spiritual wisdom. Researched & Written by Jessica Howington on the FlexJobs Team ![]()
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